Faced with the complexity of transitioning to a strategic, multi-million-pound outsourced IT Managed Service, the client needed strong leadership to guide the change. With high stakes, multiple stakeholders, and a need for minimal disruption, the organization required a structured approach to ensure long-term value and a smooth transition.

Envorso stepped in to lead the effort, developing a detailed transition roadmap supported by robust governance and control mechanisms. We provided hands-on leadership across six workstreams, working closely with suppliers, a large project team, and senior business stakeholders. Our team also guided the design and implementation of a new target operating model and modern ways of working to support future Business-As-Usual (BAU) operations.

The transformation delivered on every key objective. The client stood up a new data center and corporate IT network, deployed enhanced security solutions, and launched a new Service Management platform. With a future-ready operating model in place, the organization achieved better service alignment, stronger cybersecurity, and significant improvements in IT performance and value delivery.

“Envorso led one of the most complex transitions we’ve faced and they did it with clarity, control, and a laser focus on long-term success.”

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